Terms and Conditions

Information published on this web site is provided for the use of its visitors and although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given on the accuracy or completeness of information on these pages. Please be aware that Down to Earth may alter the information on its web site from time to time. Down to Earth shall have no liability arising from the use by any party of the information on this web site. Down to Earth does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Down to Earth exclude all liability for contamination or damage caused by any virus or electronic transmission.

Payment

Payment for online bookings (classes, workshops and treatments) can be done through our secure payment system. We also accept cash and most major credit and debit cards.

Online class bookings

  • Spaces for classes booked through online booking will be held until class start time at which point they will be offered to drop in customers.
  • Online class booking requires advance payment.
  • Please call us on 02070187657 to cancel or amend your booking. Cancellations cannot be accepted via email.

Class cancellations

  • Classes must be cancelled at least 5 hours before the start of the class. Customers who cancel more than 5 hours in advance will be given credit back onto their DTE account for the amount paid. Cancellations are not possible less than 5 hours before the start of the class and classes will be charged at full rate for such late cancellations. We are a small studio so if you can’t make a class please cancel it as someone else most likely wants to come.

Waiting lists

  • If the workshop, class or treatment you would like is fully booked we can add you to a waiting list. You will then receive an automatic email if a space becomes available. If you are offered and accept a place it is your responsibility to cancel any other appointments you no longer need.

Treatments

  • Treatments booked online must be paid upon booking.
  • We require 24 hours notice for cancellation. Missed treatment without the appropriate notice will be charged as if attended. Cancellations within the 24 hours prior to booked treatment will not be refunded.
  • Please call us on 02070187657 to cancel your booking as cancellations cannot be accepted via email.
  • When you attend your first appointment you will be asked to provide your contact and card details and to fill in our consultation form.

Workshops and courses

  • Workshops and courses can be booked and paid for online or at the Down to Earth studio. Payment in full is required in advance.
  • We offer spaces on a first come first served basis.
  • Workshops and courses can be cancelled 14 days prior to their commencement. After this no refunds will be given.
  • If a workshop or a course is cancelled due to unforeseen circumstances you will be offered a refund or the option to transfer your booking to another workshop.
  • It is possible to transfer your place to someone else – please talk to us about that.
  • Please call us on 02070187657 if you want to purchase more then one space in a workshop.
  • Please call us on 02070187657 to cancel or amend your booking. Cancellations cannot be accepted via email.

Private classes

  • Private classes must be booked at least 48 hours in advance.
  • Cancellations must be at least 24 hours prior to arranged time, after this point no refunds will be given.
  • Please call us on 02070187657 to cancel or amend your booking. Cancellations cannot be accepted via email.

Concessions

  • Down to Earth is committed to being a community studio where all are welcome.
  • We will allocate 5 spaces in all off-peak classes (9 am to 5 pm, Monday to Friday) for concessions; a 23% discount for senior citizens and full-time students.

Class Passes

  • All class passes have an expiration date and are non-refundable.
  • Class passes can be extended for an additional fee of £10. Contact us to discuss.

Introductory Offers

  • For new customers only.

Shop Refunds

  • All goods are returnable and refundable within 7 working days as long as they are in their original packaging and you provide a valid receipt of purchase.

Company details

Down to Earth Yoga Ltd. 2/4 Ash Lane, Rustington, West Sussex BN16 3BZ, UK

Limited company number 09109292